At Remedia, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal

information when you visit our website or engage with our services.

By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
When you contact us, book a service, or submit an enquiry, we may collect:
Name
Phone number
Email address
Address / location details
Any information you voluntarily provide through forms, calls, or messages

b) Technical & Usage Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent
Referring website

This information helps us understand how users interact with our site and improve performance.

2. How We Use Your Information

We use your information to:
Respond to enquiries and service requests
Schedule inspections and services
Communicate service updates or follow-ups
Improve our website and user experience
Maintain internal records
Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal data to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:
Improve site functionality
Analyse traffic and usage patterns
Enhance user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect some site features.

4. Data Protection & Security

We take reasonable and appropriate measures to protect your personal information against:
Unauthorised access
Loss
Misuse
Alteration or disclosure

Access to personal data is limited to authorised personnel only and handled with care.

5. Third-Party Services
We may use trusted third-party tools or services (such as analytics or communication platforms) strictly to support our operations. These third parties are required to handle your data responsibly and in accordance with applicable laws.

6. Your Rights

You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal or service requirements)

To exercise these rights, please contact us using the details below.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

8. Updates to This Policy

Remedia may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Remedia Facility Management Pvt. Ltd.
📍 Address: 10/1,1st Floor, 6th Cross Victoria Layout, Bangalore – 47.
📞 Phone: +91 98765 43210
📧 Email: support@remediagroup.in
🌐 Website: https://remediagroup.in